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TERMS
Rental office:
Office hours are by appointment only. The location is 75 West
Easy Street, Simi Valley, CA 93065. Phone 805.526.7070
Qualifications: All renters must be 25 years
of age, have a valid driver’s license and proof of insurance.
Acceptable payments: We accept Visa, Mastercard,
Discover, American Express, cash and checks.
Reservation deposit: A deposit of $250 will
secure the RV for reservations up to 30 days prior to departure.
This is beneficial for peak and holiday periods. This deposit
is transferable in the event of a cancellation but is not
refundable in cash. This deposit will count towards the security
deposit.
Security Deposit: A $500.00 deposit is required
to reserve an RV within 30 days of departure. This deposit
is held as security and is returned within 72 hours of the
RV being returned clean, free of damage, refueled (gas and
propane) and the holding tanks dumped. As with the reservation
deposit this deposit is transferable in the event of a cancellation
but is not refundable in cash.
Motorhome Insurance: The renter must provide
proof of comprehensive/collision. Visit our insurance
page to get the vehicle information for your insurance
agent.
Trailer insurance: The renter must provide
proof of comprehensive/collision insurance. Generally the
trailer is covered by the tow vehicles insurance. We need
documentation of this.
Tow Vehicle requirements: The tow vehicle
must have a sufficient tow rating for the trailer. See the
specifications on our web site. The
tow vehicle must have a Class III hitch with a 7 pin trailer
connector. The vehicle must have an electric brake controller.
A list of vendors are available on our internet site.
Pets are welcome on approval: The renter
is responsible for any damage and the security deposit will
be used to repair any damage.
Gray and Black Water Tanks: The tanks must
be dumped prior to returning. We can give you training if
necessary. We have a list of local sites if necessary. Note
that the gauges on these tanks are generally inaccurate. A
fee of $50.00 will be charge if the tanks are not dumped.
We will dump them as part of the contract if pre-paid.
Accessories: Accessories are available for
rent at nominal prices. We have Bike racks, Bikes, household
kits, personal kits, BBQ’s and more. Call for pricing
and details.
Free coaching and roadside assistance calls:
We contract with a mobile RV repair service and have access
to the manufacturer’s roadside assistance. You will
be given the appropriate numbers on the day of departure.
Incidental damage: There are risks with
traveling including, broken windshields, flat tires and damaged
awnings. The renter bears the financial responsibility for
these items during the rental period.
Late charges: All vehicles must be returned
at the agreed upon time. You may be able to extend your rental
by calling prior to the drop off time. A charge of $50 per
hour will be charged for inappropriate late arrivals. Again,
call us if you are going to be late.
You can download a printable PDF version of
this information here
You can view all of the printable PDF versions
on this page
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